Refunds for Scouts NI Events

The person that made the payment in person or online is entitled to a refund for an Event, subject to them providing written notice to info@scoutsni.org, and adhering to the following:

More than 14 days’ notice – refund of amount paid less a 3% payment processing fee.
Less than 14 days’ notice – no refund.

Refunds will be made by:
Bank Transfer to the bank account of the person who made the payment, or direct to the credit/debit card used for the payment.

If the Event is cancelled by Scouts NI, the person that made the payment will be entitled to a full refund.

Refunds for Scouts NI Training

The person that made the payment in person or online is entitled to a refund for a Training session, subject to them providing written notice to info@scoutsni.org, and adhering to the following:

More than 14 days’ notice – refund of amount paid less a 3% payment processing fee.
Less than 14 days’ notice – no refund.

Refunds will be made by:
Bank Transfer to the bank account of the person who made the payment, or direct to the credit/debit card used for the payment.

If the Training session is cancelled by Scouts NI, the person that made the payment will be entitled to a full refund.

Refunds for Goods

We hope you’re completely happy with your purchase from Scouts NI.  However, if for any reason you are not 100% happy, we will make a refund of the amount paid with no questions asked.

The person who made the purchase online must return the item purchased to the NI Scout Office, 109 Old Milltown Road, Belfast, BT8 7SP.  Once the goods are received the refund will be made of the amount paid.

Please note:  Items must be returned in their original packaging and in a clean, re-saleable condition. If items are not returned in this way, we may not be able to proceed with the refund.

Refunds will be made by:
Bank Transfer to the bank account of the person who made the payment, or direct to the credit/debit card used for the payment. A 3% payment processing fee will be applied to the refund.